Thailand Investigations Blog
Do You Want to Know the Truth?

I’ve been receiving a lot of feedback regarding my previous post, and as such, I have decided to speak more of the matter, in the interest of regular readers and random blog visitors whom I can help simply by telling the truth and presenting things as they are.

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You might notice that several blogs or websites that advertise or promote supposed ‘investigative services’ lack a lot of transparency. Most simply have a generic email or a mobile phone number you use to contact them – which, as I would like to remind you, are both easy to produce on the fly and are thus completely disposable and expendable. Rarely have I seen agencies with fixed addresses or offices.

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This kind of practice begs the question of why these agencies are so afraid to post a means through which clients can reach them easily, even after the case has been ‘resolved’. As I’ve said before, mobile phone numbers and email addresses, even websites themselves, are easily replaced. Are they afraid of follow-ups from clients? While even good investigators suffer the occasional glitch that really entails extra work that is outside a pre-agreed on terms – no job is perfect, and loose ends are not always tied out – they are never afraid to give their clients a meant through which they can readily be contacted for further assistance.

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On the other hand, agencies who withhold vital contact information are suspicious at best. Why? Because legitimate agencies that are confident in the quality of their work have absolutely no reason to hide themselves from clients, and thus do not hesitate to display all the pertinent contact information so that not just new but former clients can readily reach them. Agencies, on the other hand, which have outstanding tasks that have yet to be completed, or are guilty of botching up an investigation are wary of being traced by angry or dissatisfied customers and clients. Many of them don’t even have an official business name.

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For prospective clients, you must always be sure first of the agency you are approaching before you commit to them fully. After all, they become privy to certain sensitive issues and facts in your life, and it is important the agency you are paying a retainer to can be trusted 100%, because it is not accountable only to you, but to all other former and future clients.

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The first thing you should look at is the contact details. As said before, mobile numbers and emails can easily be replaced should the need arise. Office addresses and business names, on the other hand, are harder to throw away. I advise you to visit these offices, and see how the day to day operations progresses. If you can, make repeated visits with significant intervals so that you can be sure that the agency isn’t going to leave or disappear anytime soon.

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Also, look for agency with an established company name. Chances are, agencies like mine, Thailand-Investigation.com, have been around for a while and has already built a reputation you can trust.

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